Privacy
Policy

Unorthodox Innovations (Pty) Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable data protection laws in South Africa, including the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

• Visit our website
• Engage our services
• Communicate with us
• Submit enquiries or forms
• Interact with our digital platforms

By using our website or services, you agree to the practices described in this Privacy Policy.

2.1 Information You Provide Directly

• Full name
• Company or business name
• Email address
• Telephone number
• Billing and invoicing details
• Project information and requirements
• Any information submitted through contact forms or communications

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referral sources
• Cookies and tracking data

2.3 Client Project Data

When providing services such as web development, branding, or digital marketing, we may process content or data supplied by clients for project execution.

We use personal information for legitimate business purposes, including:

• Providing graphic design, web development, and digital services
• Responding to enquiries and client communication
• Managing projects and service delivery
• Processing invoices and payments
• Improving website functionality and user experience
• Marketing and promotional communication (with consent where required)
• Legal and regulatory compliance

We process personal information where:

• You have given consent
• It is necessary to perform a contract
• It is required by law
• It is in our legitimate business interests, provided your rights are not overridden

We may share information with trusted third parties where necessary to operate our business, including:

• Hosting providers and IT service providers
• Payment processors
• Marketing and analytics platforms
• Professional advisors
• Regulatory authorities when legally required

All third parties are required to protect your personal information and only process it for specified purposes.

We implement appropriate technical and organisational safeguards to protect personal information against:

• Unauthorised access
• Loss or theft
• Misuse
• Alteration or disclosure

While we take reasonable steps to secure data, no digital system can be completely secure.

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Meet legal, accounting, or reporting obligations
• Resolve disputes or enforce agreements

When information is no longer required, it is securely deleted or anonymised.

Our website may use cookies and similar technologies to:

• Improve functionality
• Analyse website performance
• Enhance user experience

You may disable cookies in your browser settings, although some website features may not function correctly.

You have the right to:

• Access personal information we hold about you
• Request correction or updating of your information
• Request deletion where appropriate
• Object to processing in certain circumstances
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator of South Africa

Requests may be submitted using the contact details below.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors without appropriate consent.

We may update this Privacy Policy periodically. Updated versions will be posted on our website with the revised effective date.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Unorthodox Innovations (Pty) Ltd
Email: info@unorthodoxi.co.za
Phone: +27 62 645 7040
Address: South Africa

If you believe your personal information is being processed unlawfully, you may lodge a complaint with:

The Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/